Terms of Use

B2B Partner Hub usage summary

Portal access

The Wonders Gate Partner Hub is intended for authorised B2B travel partners and approved client accounts. Users must keep login credentials secure and must not permit unauthorised access.

Rates and availability

Portal rates, availability, processing times and supplier conditions may change. A booking or service is subject to the confirmation, cancellation, amendment and supplier conditions applicable to that product.

Bookings, visas and customer information

Partners are responsible for entering correct traveller and customer information and for checking product requirements, passport validity, visa requirements, travel dates and service conditions before submission.

Wallet, credit and payments

Wallet balances, credit facilities and payment records shown in the portal are account-specific. Approved financial records may be retained for accounting, reconciliation, audit and dispute purposes.

Client accounts and markups

Where a B2B agent creates client accounts or applies selling markups, the parent B2B agent remains responsible for those client relationships, selling arrangements and access permissions.

Acceptable use

The portal must not be used for fraudulent transactions, unauthorised access, harmful activity, bulk abuse, resale of credentials, or activity that interferes with portal security or service delivery.

Support

Operational questions should be raised through the support contact shown in the Partner Hub or through the main Wonders Gate Tourism & Travels website.